salon policies

Cancellations / Lateness:

We understand that sometimes plans change. If you need to cancel, modify, or reschedule your appointment, we kindly ask for at least 48 hours notice. Clients who cancel, reschedule, or modify with this advance notice will not be charged. However, if you cancel, reschedule, or modify your appointment without 48 hours' notice or do not show up for your appointment on the day of, there will be a 50% charge based on what was scheduled for that day. We value the time of both our clients and our stylists. In the spirit of fairness to all our clients, we reserve the right to turn away guests who arrive more than 15 minutes late for their appointment. We believe punctuality is essential to maintaining the quality of our services. We understand that emergencies can happen, and we will consider such situations on a case-by-case basis. The discretion for accommodating emergency situations lies with Salon Beau front end management.

pricing

We offer a transparent 'starting at' pricing system for our services, which are based on the level of the stylist you choose. However, please keep in mind that several factors can influence the final cost, including hair length, density, texture, and unique or extreme scenarios. If you have any questions about pricing or need clarification, don't hesitate to consult with your chosen stylist. Also, it's worth noting that achieving your desired look may require more than one visit, so please plan accordingly.

tips:

We accept cash + credit card tips

Service Adjustments Policy:

At Salon Beau, our goal is to provide you with the best possible service. We understand that sometimes adjustments may be necessary. Please note the following:We do not offer refunds, but we are committed to ensuring your satisfaction.If you are not entirely satisfied with your appointment, we are happy to make adjustments.

To qualify for an adjustment, please schedule your follow-up appointment within 2 weeks of your initial visit with the same stylist.In some cases, additional products may be needed to achieve your desired result. If these products were not purchased at Salon Beau, there may be additional charges associated with your adjustment.

Your satisfaction is our priority, and we look forward to making any necessary adjustments to ensure you leave our salon feeling fabulous.

Photos / Videos:

At Salon Beau, we embrace modern practices, which may include capturing photos and videos during your appointment. These visuals help us showcase our work on social media and in our marketing efforts. Rest assured that we prioritize your privacy and comfort. If you have any concerns or prefer not to be featured, please let us know, and we will gladly respect your wishes. Thank you for allowing us to share our creative journey with you.